Privacy Policy

We collect information you provide directly to us and a limited amount of information automatically when you visit our website:

• Information you provide. When you join our mailing list or submit a contact, press, events, or careers inquiry, we collect details such as your name, email address, phone number, company or organization, and the contents of your message.
• Information collected automatically. When you browse our website, we may automatically collect technical data such as your IP address, browser type, device information, pages viewed, and referring URLs through cookies and similar technologies.

We do not knowingly collect sensitive personal information through this website, and we ask that you do not submit it through our forms.

We use the information we collect to:

• Respond to your inquiries and provide the information or services you request;
• Send you Park Hotel news, offers, and updates when you opt in to our mailing list;
• Operate, maintain, and improve our website and your experience on it;
• Monitor and analyze usage, trends, and the effectiveness of our content; and
• Comply with legal obligations and protect the rights, property, and safety of our guests, our team, and the public.

We use cookies and similar technologies to remember your preferences, understand how visitors use our website, and improve performance. You can set your browser to refuse some or all cookies or to alert you when cookies are being sent; however, some parts of the website may not function properly without them.

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers.With trusted vendors who perform services on our behalf—such as email delivery, form processing, analytics, and website hosting—under obligations to protect your information.
• Hilton affiliation.The Park Hotel on the Plaza is part of Tapestry Collection by Hilton. Where you choose to book, enroll in Hilton Honors, or otherwise interact with Hilton programs, your information may be handled under Hilton’s own privacy practices, which are separate from this policy.
• Legal and safety reasons. When required by law, regulation, or legal process, or to protect the rights, property, or safety of the Hotel, our guests, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, in which case information may be transferred as part of that transaction.

Our website may contain links to third-party sites, including Hilton and the Country Club Plaza. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you, and to opt out of marketing communications. To exercise these rights, contact us using the details below. You can unsubscribe from our emails at any time by using the link in any message we send.

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions about this Privacy Policy or how we handle your personal information, please reach out to us: